Refund Policy
Refund Policy
Return & Refund Policy of Claire Classique
At Claire Classique, we are committed to providing excellent service and a pleasant shopping experience for all our customers. Our return and refund policy is carefully designed to ensure maximum customer satisfaction under specific conditions. Please read the following guidelines regarding returns and refunds.
100% Return Guarantee on New Products
We offer a full return guarantee on all new products, excluding promotional items. Sale items are not covered by this guarantee.
No Refunds for Sale Items
Items purchased during a sale are not eligible for refunds. These purchases are final and cannot be returned or exchanged, even in cases of incorrect sizing.
Return Shipping Costs
Customers are responsible for the shipping costs of returned items. Claire Classique does not reimburse return shipping fees and is not liable for any costs incurred during the return process. Please refer to our Terms & Conditions for detailed information.
Return Notification Deadline
Return requests must be submitted within 30 days of receiving the item. After this period, returns will no longer be accepted. Please respect this timeframe to qualify for a return.
Exchanges for Sale Products
Sale items cannot be exchanged, even if the size is incorrect. Please ensure that you select the correct size before completing your purchase.
100% Guarantee on Defective Items
We offer a full guarantee on all defective items. If a product shows manufacturing defects, it may be returned for a full refund or exchange, depending on your preference.
Return Process
To initiate a return, please send an email to info@claireclassique.com . Once your return request has been approved, you will receive detailed instructions to complete the process.
Return Form Requirement
Returns without a completed return form cannot be processed. Please ensure that this form is included in your return package to guarantee proper handling of your request.
Conclusion
Claire Classique is dedicated to ensuring customer satisfaction. By adhering to our return and refund policy, we can process all returns efficiently and fairly. For any questions or comments, you may contact our customer service team at info@claireclassique.com.